Working With Resistant Clients: 5 More Tried and Tested Techniques

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I’ve worked with a lot of resistant clients in my time, so much so that I have more tips to share following on from my first video on dealing with client resistance – watch that video here:
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This time I use an example from a hypnosis workshop I taught many years ago, where I encountered not a resistant client, but a resistant and skeptical volunteer for a hypnosis demonstration. Watch the video to find out how I overcame the resistance by putting the volunteer in control, with a little help from Dr Milton Erickson.

I mention my course How to Stop Anyone Smoking in this video, where teach my approach on smoking cessation. Here’s where you can learn more about the course:
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All notes and references can be found on the original article:
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Video highlights:
00:00 Introduction
00:12 Milton Erickson on resistance
02:40 A resistant volunteer
04:27 How to deal with client resistance
06:44 5 general considerations when dealing with what seems to be resistance from a client
06:53 Tip 1. Reframe the idea of control
08:22 Tip 2. Allow for any response with greater choice
11:25 Tip 3. Use permissive language
13:57 Tip 4. Give credit to your clients
15:20 Tip 5. Encourage the resistance, then direct it towards helping them
17:25 How I established my volunteer’s real need
20:33 Going with the flow that’s been given to you
22:29 My amazing lesson in resistance

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++About Mark Tyrrell++

Psychology is my passion. I’ve been a psychotherapist trainer since 1998, specializing in brief, solution focused approaches. I now teach practitioners all over the world via our online courses.

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